It is as possible for bad communication in ANY case, this means
the burden is on the consumer to word requests simply (really,
deputy requests are not complicated...) - he may be as fluent as
Sato, does that stop Sato-users from doing business with him?
Hardly; Sato's business ethic is exceptional, so we deal with
a little interesting and amusing language (^^;). Your
English is nowhere near perfect; does this stop you from
dealing with other people in English? Hmm, I doubt it, and you
know it... ;)
And, I know it's a "he" from my own contacts,
so rest assured that he is male, assuming sex is so important.