How about EMS packages that arrive 11 days 
after it's supposed to have been delivered... 
~~~ o(>.<) *agony*
Mmm... recently 2 of my EMS packages from 
Japan also arrived damaged (ripped!... how 
can boxes be ripped like that?!!), but luckily the 
cels were intact.
And you know what?  It's not the act from my 
frienly local post office (believe it or not, they 
are some of the nicest people around) since 
the packages were marked "arrived damaged 
at (my local postal) office".  So I think it's from 
the receiving port (namely, San Francisco!... 
though I live in  LA area...) O_o
ISL